Engagement Style

We have worked in multiple cultures all over the world and in numerous different business sectors. At Andover Partners, our Methodology is geared toward global business.

As such, every Engagement is unique (because every Client’s needs are different). However, all Engagements have a certain “flavor” (or “flavour if you are from the EU):

  • Everything we do is completely confidential. There are no “reports” or “back channel” conversations with anybody at the Client firm. We are not spies. As a result, over time, Clients we work with feel that they can share their most important confidences with us, which results in our being able to provide much more meaningful and personalized benefits to them (and their firms).
  • We do not tell our Clients how to do their job. The “Role” we seek to earn with every Client is one of Operational Catalyst, or (if you prefer), some form of Trusted Advisor. The former is a very specific term and refers to our Operational, bottom line results focused approach. We use the term “catalyst” in the chemical sense to refer to the fact that we improve the effectiveness and efficiency of our Client’s business, but we are not affected, or effected by the politics, processes or any other internal issue. We just seek to help our Clients achieve the business results they want. Period.
  • Everything we do is purpose (custom) built. In short, we do not have a pre-planned template, or process we drag Client firms through regardless of their business needs. Once we determine what each Client wants and how they want it, we build the Engagement to deliver those Outcomes. It is important to note that on occasion we are asked to develop Deliverables which we cannot- for various reasons- achieve. If this is the case, we immediately tell the Client. We call this problem the “Teaching Pigs how to sing” issue. Basically, it frustrates us and generally irritates the pig, so we don’t attempt to do it!

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